Effective Date: April 20, 2026

Red Star Transportation respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information related to our SMS messaging services. SMS opt-in or phone numbers for the purpose of SMS are not shared with any third party or affiliate company for marketing purposes.

By subscribing to or using our SMS messaging services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Personal Information When you sign up for SMS messaging, we may collect:

• Your mobile phone number
• Consent to receive messages (via opt-in methods)

Message Data We may collect the content of messages sent to and from you, including:

• Delivery confirmation details
• Dates and times of messages
• Responses to messages

Automatically Collected Information We may also collect technical information, such as:

• Device information (e.g., operating system, model)
• Your mobile carrier
  
  

2. How We Use Your Information

We use the information collected through our SMS messaging services for the following purposes:

• To analyze usage trends and improve our services
• To send transactional or marketing messages as per your consent
• To provide customer support and respond to inquiries
• To manage and maintain our messaging platform
• To comply with legal and regulatory requirements, including TCR registration
  
  

3. Consent and Opt-In

We comply with all consent requirements under the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) guidelines.

• Message Frequency: The frequency of messages will be disclosed during the opt-in process.
• Opt-In: You will receive SMS messages only after explicitly opting in via written, electronic, or text-based consent.
  
  

4. Opt-Out and Your Choices

You can opt out of SMS messages at any time by replying “STOP” to any message you receive from us. Upon opting out:

• You will no longer receive messages unless you re-enroll.
• We will retain your number only as required to comply with legal or regulatory obligations.

For help or additional options, you may reply “HELP” to any message or contact us at the email below.

5. Disclosure of Information

We do not sell or share your phone number or SMS data for marketing purposes. Your information may be shared in limited circumstances, such as:

• With Service Providers: To facilitate SMS delivery through third-party messaging platforms.
• Legal Compliance: To comply with legal obligations or respond to lawful requests by authorities.
  
  

6. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or misuse. These measures include:

• Access controls and monitoring of our SMS systems
• Encryption of sensitive data during transmission
  
  

7. Compliance with TCR Registration

We adhere to The Campaign Registry (TCR) compliance requirements, including:

• Ensuring all messaging traffic complies with carrier-specific and regulatory guidelines
• Registration of messaging campaigns with TCR for transparency
• Disclosure of the purpose and intended recipients of SMS campaigns
  
  

8. Your Rights

You have the right to:

• Access information about your data usage and consent
• Withdraw consent by opting out of SMS messaging
• File a complaint if you believe your rights have been violated

To exercise these rights, contact us at the information below.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated to you through SMS or other appropriate methods.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your rights under TCR compliance, please contact us:

• Email: Info@RedStarTransportation.com
• Phone: (801) 685-8560
• Address: 2233 N Warm Springs Dr, Salt Lake City, UT 84116

Terms of Service for SMS Communications

1. Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

2. Types of SMS Communications

If you have consented to receive text messages from Red Star Transportation, you may receive messages related to billing, service coordination, reminders, replies to your inquiries, and more.

Below are examples:

• Members/Riders: Reminders for upcoming trips, replies to your inquiries, updates regarding payments or billing, and important service information.
• Customers/Clients: Information about your booking status, onboarding materials, or payment-related information.

3. Standard Messaging Disclosures

• Message and data rates may apply. Message frequency may vary.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or refer to our privacy policy.